# Orbit Store FAQ

Source: https://orbitstore.dev/faq/ · Updated 2026-11-16

## About Orbit

### What is Orbit Store?

A download manager that runs on your PS5 or PS4. Use it on the TV with a controller, or pair a phone or computer to run the same queue. Orbit doesn’t host, upload or bundle game files: transfers go straight from third-party providers to the device you choose.

### What is Orbit Zero?

Orbit’s companion app for Mac, Windows and Linux. It downloads and unpacks on your computer, then sends the finished files to your PS5 or PS4 over your home network, so the console doesn’t need internet. [Get Orbit Zero](https://orbitstore.dev/download/#zero).

### Is it free?

Yes, and it will stay free. Nothing is locked behind a payment. If you’d like to help with the costs of AI tools, test consoles, hardware and servers, you can [support Orbit with crypto](https://github.com/saawant12/orbit-store-ps5/issues/131#user-content-support-with-crypto). It’s entirely optional.

### Is it open source?

Yes. Orbit Store is free software under the GNU General Public License, version 3 or later. Every release includes the complete source, licence notices and rebuild instructions.

### Is Orbit connected to Sony?

No. Orbit isn’t affiliated with or endorsed by Sony Interactive Entertainment, PlayStation, game publishers or download providers.

### Does Orbit have social media accounts?

No. GitHub is the only official source for releases, updates and support. An account claiming to represent Orbit Store is an impersonator.

## Setting up

### Which file do I download?

The TV app if you want to use Orbit with a controller, the browser version (ELF) if you start the service with a payload manager, or Orbit Zero if you want your computer to download. [See all downloads](https://orbitstore.dev/download/).

### Why do I see two Orbit icons?

That’s normal if you use both versions. The TV app sits in Games; the browser version adds a shortcut in Media on PS5, or Internet Browser on PS4. Both share the same downloads, favourites and service settings.

### Does my console need internet?

For direct downloads, yes. With [Orbit Zero](https://orbitstore.dev/download/#zero), your computer downloads and sends the files over your local network, so the console doesn’t need internet.

### What do I need on a PS5?

A PS5 that can run homebrew ELF payloads, with an ELF loader or payload manager. The TV app also needs kstuff and ShadowMountPlus. [See the setup guide](https://orbitstore.dev/guides/getting-started/).

### What do I need on a PS4?

GoldHEN, with its payload loader turned on once in **GoldHEN → Servers Settings → Enable PayLoader Server**, and a package installer for the TV app. The beta is tested on firmware 12.00.

## Using Orbit

### Do downloads stop when I close Orbit?

No. Closing Orbit leaves downloads running. Keep the console awake while downloading. After an unexpected interruption, downloads come back paused for you to review.

### How do I update Orbit?

Choose **Update Orbit** in **App settings → Updates & startup**. It updates the TV app and the download service together. Your pairing, settings and queue stay. On PS5 this needs Orbit 1.5.0 or later.

### Can I use my phone?

Yes. Pair a phone or computer on the same local network with the code shown on the console, then manage the same queue from its browser.

## When something goes wrong

### My phone can’t connect.

Check that Orbit is running on the console and that both devices are on the same local network. Orbit uses TCP port 34177.

### How do I report a problem?

Open a bug report on GitHub for [PS5](https://github.com/saawant12/orbit-store-ps5/issues/new?template=bug_report.md) or [PS4](https://github.com/saawant12/orbit-store-ps4/issues/new?template=bug_report.md). Include your versions, the exact message and a diagnostic report when you have one.